Frequently Asked Questions
Discover the power of the ocean and our natural skincare secrets.
Is your seaweed sustainably sourced?
Yes, all our seaweed is hand-harvested along the pristine Cornish coastline using traditional, sustainable methods that ensure the ecosystem remains vibrant and healthy.
Are your products suitable for sensitive skin?
Absolutely. Our seaweed-based formulas are naturally rich in vitamins and minerals designed to soothe inflammation and provide gentle hydration for even the most reactive skin types.
What are your shipping rates and delivery times?
We offer standard UK shipping for £3.95, with free delivery on orders over £50. Orders are typically processed within 24 hours and delivered within 3-5 working days.
Do you offer a returns policy?
We want you to love your purchase. If you are not satisfied, you can return unopened products within 30 days of receipt for a full refund or exchange.
Are your products vegan and cruelty-free?
Yes, we are proud to be 100% cruelty-free and vegan. We never test on animals, and our ingredients are entirely plant and mineral-based.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.