Returns & Exchanges

We want you to be completely satisfied with your seaweed-infused skincare experience. If your order isn't quite right, we offer a 30-day return policy for unused and unopened products in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Email our coastal support team with your order number and reason for return to receive a unique Return Authorization code.

• 2.
  Package Securely

  Safely place the unused items in their original box, ensuring the product seals are intact to qualify for a full refund.

• 3.
  Ship to the Coast

  Affix the provided return label and drop your package off at any authorized postal point; we recommend obtaining proof of postage.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.